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Member since
09-05-2011
94
Posts
10
Helpful
0
Solutions
Created by
NICNGUYEN
in Contact Center
12-18-2020
12-18-2020
In the following document section "Peripheral Gateway (PG)" it is
mentioned in regards to the dialer...
Created by
NICNGUYEN
in Contact Center
06-12-2018
06-12-2018
We would like to get the similar information with FINESSE that we had
with CTIOS as follow:CLASS:
Wi...
05-02-2018
Hi DeniseIs there a way to force the agent to LOGOUT in some way ? This
situation could occur when a...
Created by
NICNGUYEN
in Contact Center
02-07-2018
02-07-2018
Hi David Just to let you know, I raised this question to the TAC and
Cisco's BU as the limit of what...
Created by
NICNGUYEN
in Contact Center
01-29-2018
01-29-2018
I am looking for the maximum number of transaction (per second/minute)
when using Unified CCE (REST)...
01-29-2018
This feature is not available in release 10.x see:
https://supportforums.cisco.com/t5/contact-center...
05-24-2017
I was afraid of this answer.... I know the bulk edit tool which is very
useful. However our informat...
Created by
NICNGUYEN
in Contact Center
05-24-2017
05-24-2017
We are currently using CTIOS with 18000 configured Person with our ICM
UCCE 10.5. For now none of ou...
04-19-2017
Hi Hussain, Thank you for the information, however it doesn't explain
what the multicast is used for...
04-19-2017
Hi tephipps, Thank you for your answer. I just realised that the number
of license I should pay atte...
04-19-2017
Hi Team, The "Cisco Unified Intelligence Center Solution Reference
Network Design" (SRND), Release 1...
03-21-2017
Hi All, I was wondering how is set the Remote Silence Monitoring
licencing model. Is it based on the...
Created by
NICNGUYEN
in Contact Center
09-22-2015
09-22-2015
Hi Team,Does anyone know where I can find a documentation (i.e
powerpoint ) where there is a compreh...
11-24-2014
Hi David,I understand your point and I totally agree with you.My
question was more about a general p...
Created by
NICNGUYEN
in Contact Center
11-06-2014
11-06-2014
Hi Team,My company runs an UCCE release 8.0, and we are planning to
upgrade to UCCE release 10.5. No...
Public Statistics
| Date Registered | 09-05-2011 08:06 AM |
| Date Last Visited | 12-25-2020 03:06 PM |
| Total Messages Posted | 94 |
| Total Helpful Votes Received | 10 |
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