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Ricko Suave
Beginner

Updating agent skills using API request to UCCX via sub domain

Hello! I'm trying to build a webpage that once it has been access, the page send a request to the UCCX API using Javascript to update the skills of an agent. When I run the command on Postman, it works pretty well, the skills are updated. When i try to access the HTML page that send the request, I got a CORS error (Access to XMLHttpRequest at 'https://UCCX.mydomain.com/adminapi/resource/USERNAME' from origin 'https://MYPAGE.mydomain.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.).

If I open my Chrome browser using these arguments: C:\Program Files (x86)\Google\Chrome\Application>chrome.exe --user-data-dir="C:\Chrome dev session" --disable-web-security

And then access my HTML page, the request is correctly send to UCCX and the skills are updated.

Is there a way to fix this on UCCX side so I don't need to open Chrome with Web Security disabled on abount 20 PC's?

Thanks !!

Ricko

3 REPLIES 3
david.macias
VIP Advocate

Edit: I see your other thread. This was not the answer.

 

david

Ricko Suave
Beginner

Hello David! First of all, thanks for taking the time to reply to my request!

Am I right to say that this link is related to Finesse more than UCCX? Is it the same API for both? I was under the impression that the UCCX API wasn't the same as Finesse one. The domain has been already added to the whitelist in Finesse but I still got the CORS error.

Again, thanks for your time!

Ricko

Yeah, correct. That was around Finesse and not the admin API.

 

david

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