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Using the same Holiday Calendar across other calendars

johnmannarino1
Level 1
Level 1

I like the new Calendar option in uccx 12.5, but I am looking for the best way for all the departments to use the same Holidays.

I have 20 or different calendars with different time of day, weekends, but they all use the same Holiday schedule. If i want to add a holiday, I have to edit 20 different calendars! Is there an easier way to do this? My initial thought is to add 2 calendars to every script. 1 for the holidays and 1 for the business hours.

1 Reply 1

rikardkrvaric
Spotlight
Spotlight

I have a similar request for Holiday messages.

Let's say I wanted to play "We're closed for July 4 holiday"... I'd have to go to each of the 3,000 mailboxes to put this recording in.

Anyway,I created an IDEA for it over here... https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-1714 
You should post your Idea there too.

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