Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I like the new Calendar option in uccx 12.5, but I am looking for the best way for all the departments to use the same Holidays.I have 20 or different calendars with different time of day, weekends, but they all use the same Holiday schedule. If i wa...
How do you configure the second port on the ATA 192? I set up the first port using the flow: Add workspace, add device, add number. But now when i try to configure the second port, i am only given the choice to pick from existing users!
I think you are on the right path. You really are just programming a standby AA that you can adhoc your greeting on. When it time for you special holiday or luncheon, just use the Call Forwarding option on the regular AA and send all calls to the sta...
