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Variable time call UCCX Editor 7.01 (168)

Alvaro Villanueva
Level 1
Level 1

‎02-04-2013 06:08 AM - edited ‎03-14-2019 11:12 AM

Is there any variable in UCCX Editor 7.01 (168) that stores the length of an incoming call from entering the application until it shows the value in another variable?

Thank you

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Gergely Szabo
VIP Alumni
VIP Alumni

‎02-04-2013 06:14 AM

Hi,

not out of the box, but if you happen to have Premium or IP IVR license, I can show you the Java code to get this information.

G.

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