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VXML bargeintype property in CVP

Don Moore
Level 1
Level 1

Is it possible to use the VXML bargeintype property in prompts in CVP? In a particular menu if a caller presses a DTMF or says something that is in the active grammars we want to stop prompt playback and act on the input. However, if they say/press anything not in the grammars we want to continue to play the prompt without interruption. According to the VXML specification, setting bargeintype to "hotword" means that only something specifically in the grammar can stop prompt playback. I've tried adding that as a VXML property in the prompt but it has no effect.

Does CVP support this and if so how to implement it?  I'm using CVP 9.01 with Nuance 9.0.

1 Reply 1

hemajosh
Level 4
Level 4

By default , no barge-in is enabled , if you want to change then you can specify the same in VXML property.CS_Barge.png

Here is one more reference which looks similar:

https://communities.cisco.com/docs/DOC-49834

Hope it helps

Regards

Hemant