VXML script at the VXML Gateway, does it use a port from the license?

[bilalghayad]

Hi All;

When the caller is navigating the IVR menu of the VXML script at the VXML Browser (so he is hearing the welcome message, and he is selecting option 1 or option 2 ... ), does this take any license port? From which license it takes? From CVP Call Server or from VXML Server?

Regards

Bilal

[geoff]

Hello Bilal - it's been a while.

A Call Server port is used for the entire life of the call, whether in the "IVR" or with an agent. In addition, a Studio app uses a VXML port (from the licenced set).

Regards,

Geoff