Hello Everyone.
I upgraded uccx 12.0 to UCCX 12.5.1.
I installed a fresh ccp 12.5.1
.Previously i had uccx 12.0 and SM 12.0.
The web chat was working very well.
Now with the latest versions of uccx and sm (ccp),the chat is hitting sm but not recieved by the Finesse Agent.
i have checked my csq.It is ok.The ccp config page on uccx is showing all good
how do i debug this?
