WebChat Cross-Origin Request Blocked by SocialMiner

[gilang ramadhan]

Hi Folks

Currently, I'm dealing with the CORS issue in Cisco SocialMiner Client WebChat:

An error message was obtained when a user on the browser trying to make chat request to SocialMiner API using socialminer-sample-code from CiscoDevNet, but getting an error "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://socialminer.abc.inc/ccp/chat. (Reason: expected ‘true’ in CORS header ‘Access-Control-Allow-Credentials’)."

Network Logs from user browser:

Spoiler

Console Logs from user browser:

Spoiler

The Present environment set:

• Cisco UCCX Version 11.6.(2)ES6
• SocialMiner 11.6.(2)ES6.

I would really appreciate some help here

[bill.king1]

It looks like there's a defect that refers to it, but you'd like need to check with TAC for more details since they don't list much here?

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx10394