WebEx CC dialer API similar to UCCX dialer API

[uzair.anwar]

Hello Everyone...
I'm looking for a Webx contact center API or functionality in Agent Desktop SDK  with similar capabilities to the UCCX Dialer API, specifically for managing and scheduling outbound dialer-releated tasks and controlling dialing modes. Does Webex Contact Center provide such APIs, or is there an alternative solution for handling outbound dialer-related tasks? Any guidance or suggestions would be appreciated!

[gkovanis]

Hello @uzair.anwar ,

That would be the Campaign Manager API, you can find more information about it here:
https://developer.webex-cx.com/documentation/guides/campaign-manager-outbound-dialers