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I tried to install Live Data as standalone server & did the all integration followed by cisco docs, But Live Data server is not able to make TIP connection with Router & PG which is causing failure of Livedata datasource on CUIC. I follow below test ...

Hi,Has anyone gotten VVB 12.6.1 to work with Google Speech to text or the Dialogflow Intent element?I have it working with the Dialogflow element, but it fails for Transcription and DF Intent. They're coming back with null pointer exceptions on the V...

Hello Experts, Can anyone helps in understanding the process for certificate renewal in cuic 12.5.below certificates will expire for us  by jan 30  intelligencecenter-jms intelligencecenter-srvr ipsec ipsec-trust Tomcat-ECDSA also after renew the cer...

We are building an active Webex CC community to improve your Webex Contact Center experience. The platform has two primary Webex CC boards, each centered around specific question topics. How to ask questions? 1. Select the corresponding Board: API &...

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Hello - my organization is using WCC, and I am having a hard time figuring out how to setup an Emergency message (that can be changed on the fly) in Cisco Webex Flow Designer that can be accessed through one of our TFNs.Example:Call our main TFN and ...

SashaSSH by Level 1
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Hi,is it using UCCX 12.5 version integrated with UCCE 12.0  supported? Is there any document that shows if this is supported or not supported?Currently we have UCCX 12.0 integrated with UCCE 12.0 solution, but due to bug in UCCX 12.0 (could not recor...