What is CAD browser version?

[samhopealpha]

Hi everybody

I am now using UCCX 9 and CUCM 9

According to the PDF (page 23)

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/cad85ccxig-cm.pdf

The CAD integrated browser is implemented using the Microsoft WebBrowser control (Shdocvw.dll), which provides a window in

which the user can navigate websites and files using hyperlinks and URLs.

Where is the shdocvw.dll located ? How can I know what version it it? and can I upgrade the webBrowser control to latest version?

Thanks in advance

Sam

[tomsulli]

that file is reflective of the IE version that's been loaded on the PC.

T

[samhopealpha]

Hi Thomas,

according to https://supportforums.cisco.com/thread/2211805

It mentioned

CAD does not use the iexplore.exe file, and therefore is not bound to the same version as what the user is using

Any idea?

Thanks

Sam