what is the use case / Deployment model to choose and deploy CCX over UCCE and vice versa

[Ibrahim Jamil]

Hi Freinds

what is the use case / Deployment model  to choose and deploy CCX over UCCE and vice versa

thanks for ur time

Regards

Ibrahim

[Mike_Brezicky · Accepted solution]

There are several different, but many times it just comes down to the number of agents / locations.
If you are under 400 agents, UCCX is typically the way to go unless you have some very special needs that cant be handled by the system or third party gadgets.

[Ibrahim Jamil]

Thanks Milke