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What ports are required to be open on a firewall for UCCX ver7 Backups

p.mcgowan
Participant
Participant

I'm trying to setup a backup location on UCCX version 7.

The backup storage location and the UCCX server are seperated by a firewall.

What ports are required to be opened on the firewall to allow the backups through to the backup location.

Can't find any info online

3 Replies 3

Chakshu Piplani
Cisco Employee
Cisco Employee

Try it locally on the server itself.

You just need to create a shared directory backup oon the server on C:\ drive.

\\127.0.0.1\C$\backup

This should work.

Link to port utilization guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70prtuti.pdf


Regards,
Chuck

Please rate helpful posts and identify correct answers.

backing up locally is not an option

the backup must be completed on a remote server which sits on the opposite side to the firewall so we need the ports opened

This is more of a microsoft qestion as CCX 7 uses shared drive for backups.

The link to CCX port utilization guide is on my above reply.


Regards,
Chuck

Please rate helpful posts and identify correct answers.

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