WIM 4.3 Error

[chieulq77]

Dear Sir !

I install WIM 4.3, but i login Web Manager, there is problem in the below file

[egain_karthik · Accepted solution]

This means that a response from the Application server (jboss) or DB request did not come back in 60

seconds.

Is this stand-alone or integrated?

What kind of a set-up is this single = (web+app+db) or distributed?

The application server logs will provide more information for the user you are trying to login as.

See if you can access directly bypassing the webserver to eliminate webserver as a possible problem.

http://applicationservername:9001/system/web/view/platform/common/login/root.jsp?partitionId=1

assuming 9001 is your jboss port.

[chieulq77]

Dir Sir !

I using this single = (web+app+db), please help me troubleshoot it