08-18-2014 09:22 AM - edited 03-15-2019 06:01 AM
Hello Everyone,
Does anyone have idea about automatic windows security or anti-virus updates on AQM base and recording servers.
I looked through admin guides and cannot locate any informtation. My question is does it cause any issues if I enable automatic windows patches or java or anti-virus?
The query applies to both QM 8.x and 9.x, which are stand alone servers. They will soon be added to domain as part of corporate policies.
Any best practices, suggestions will be appreciated.
Thanks.
Sami
08-18-2014 05:02 PM
Duplicate post.
Go here: https://supportforums.cisco.com/discussion/12281131/windows-security-update-aqm
08-18-2014 05:49 PM
Hi Leo,
Deleted the duplicate post, must have clicked on post button twice.
Thanks,
Sami
08-20-2014 10:13 AM
The OS for AQM is unmanaged (i.e. Cisco or Calabrio don't provide patch bundles) so follow your standard procedures.... i.e. apply MS patches it, but do so carefully, following backups etc.
Install AV, and follow standard SQL recs for exclusions. I would also consider excluding the AQM program and recording directories if you are paranoid.
I would avoid updating Java; when you update AQM that will include an appropriate updated JVM.
Aaron
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