DevNet General Discussions

I have a question about jtapi event trigger when phones are ringing from hunt number(broadcast mode)we registered phone's jtapi call monitoring,  ringing call event of all hunt phones occur to all phones in one hunt group.ex)agent call hunt num 7000 ...

Hi,    When I go to 'My Apps' under 'My Account' or if I go to DevNet app registration, I get the following: You have encountered an internal server error on Cisco DevNetAre there any issues currently with new app creation?Regards,Andrew

Hello,I have a problem with using Jabber Guest SDK for Android. I need to implement a Jabber fragment into my app, user selects a conference from the list, clicks on it and then a Fragment with Jabber should show. This works, but here is the problem:...

Nowadays we are configuring reports in the CUIC Cisco Unified Intelligence Center V10.5, installed in Unified Contact Center Enterprise V10.5. We installed Finesse v11 as an agent and supervisor desktop. In the report customizations in CUIC, we are c...

Hi,RME 10.6.1 versionFinesse 10.5.1 versionIn finesse remote expert mobile supervisor tab not getting add/remove tab to add url, but url categories i am getting add/remove tabs.Same issue observed in both IE and firefox.Tested web browser versions.1....

Hi Here is the background before I get on to my help request: I have a Call manager 10.5.1.10000-7 up and running. Jabber Server Licensed for 150 users installed and being used. Task: I need to implement Jabber SDK on my web application that is being...

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I would like to get hold of COP files for CuCM v11 for our iturret devices? We have these files for configuration, the last versions were for CuCM v10.5.Could you please advise where I need to go?Thanks

We currently integrate and are certified against UCCE via CTIOS and are wondering if our certification would cover PCCE. Anyone know if the PCCE integration would function the same? Seems that PCCE is just a scaled down version of UCCE, but not sure ...

We are currently working with a client in scoping an effort migrate from the CafeX MA solution to the Cisco OEMd RE-Mobile solution.  They are currently running a custom mobile app that is based off the CafeX MA FCSDK and we are trying to understand ...

I'm looking to find an SDK that will allow me to grab the Jabber client versions being used by users connected to our IM&P on-premise server. Currently, in 10.5, Cisco took this out of the GUI.I have the CLI commands of:run pe sql ttlogin select * fr...

Hello,We are going to have an event with our biggest partner in Israel, in the event we will have a DevNet area where we would like to give the attendees some hands on experience with our sandbox.I’m looking for someone to speak with regarding the ar...

What is the right way to enable device tracking on 2960-x switch in order to see all connected devices on APIC-EM controller?After many tries it still won't show any of the connected devices.Thank you in advance!

I have downloaded the Remote Expert Mobile SDK 10.6.3.1 for android.I am able to make video call but the co browse functionality is not working.In the agent desktop, It says that the consumer has not accepted the cobrowse request ,but there is no pop...

Hey guys,I was curious on how to barge programatically. The only interesting thing I found was "addMediaStream" on the CiscoTerminalConnection but it seems that the User can only speak but not hear.Greetings and thanks in advance,Natascha