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Customize ECE chat template -How to add singleselect / multiselect dropdown values

jozefnad
Level 1
Level 1

Hi,

I customize Cisco ECE chat Aqua template and want to add there dropdown on login page (pre chat page)

 

I add singleselect parameter in pre-chat-params-list.html but I do not know, where can I add options / values to this dropdown list.

Configuration of my singleselect

{
"eGainAttributeName": "topic",
"eGainParentObject": "casemgmt",
"eGainChildObject": "activity_data",
"controlType": "singleselect",
"label": "APP.EG_TOPIC",
"primaryKey": false,
"required": true,
"minLength": "0",
"maxLength": "18",
"validationPattern": ""
},

Can you help me?

 

Thanks :)

2 Replies 2

TONY COOPER
Level 4
Level 4

Did you find the answer to this?  It is not covered in any of the docs I can find.

akshunn.singhal
Level 1
Level 1

Did anyone find solution to this issue?