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About jonaso
09-25-2020
jonaso
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Member since
07-30-2018
11
Posts
5
Helpful
1
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Re: Finesse 12.0 Horizontal Header Gadget
Created by
jonaso
in
Contact Center
09-22-2020
09-22-2020
Works pefect also on 12.5 without title of gadget
Cisco ECE email knowlege base / articles
Created by
jonaso
in
Contact Center
11-26-2019
11-26-2019
I want to add to ECE liteagent/gadget more functionality for knowledge base/articles, as there are n...
Re: Can Page-Level Finesse Gadgets be rendered at the Bottom of ALL Pages/Tabs
Created by
jonaso
in
Collaboration Applications
07-15-2019
07-15-2019
Just use jQuery or javascript insertAfter(), appendTo() or appendChild();Find another elements in pa...
Re: Can Page-Level Finesse Gadgets be rendered at the Bottom of ALL Pages/Tabs?
Created by
jonaso
in
Collaboration Applications
07-15-2019
07-15-2019
It is not possible by default, but you can create function in your gadget, which move the gadget fra...
Customize ECE chat template -How to add singleselect / multiselect dropdown values
Created by
jonaso
in
Developer General Discussions
06-25-2019
06-25-2019
Hi,I customize Cisco ECE chat Aqua template and want to add there dropdown on login page (pre chat p...
Re: Finesse call control fails to load behind reverse proxy - CORS
Created by
jonaso
in
Contact Center
01-11-2019
01-11-2019
Hello, did you resolve your problem? We have same problem, that sometimes Call Control fails to load...
Re: Finesse Agent Desktop - Change Header Logo "Cisco"
Created by
jonaso
in
Contact Center
09-28-2018
09-28-2018
Hello, I created gadget, which can change everything on Cisco Finesse after user logs on.
Re: how to change the cisco logo to the customer's logo in the finesse desktop webapge
Created by
jonaso
in
Contact Center
09-28-2018
09-28-2018
Hello, I created 3rdpartygadget, which can change for you everything (logo, background etc..) on fin...
Re: Hi Arundeep,
Created by
jonaso
in
Contact Center
09-28-2018
09-28-2018
Hi, I am able to change logo once the agent sign-in with 3rdpartygadget by changing src of cisco log...
Re: Cisco Finesse Javascript API: user.getQueues() get Agents ready statistics
Created by
jonaso
in
Contact Center
09-25-2018
09-25-2018
Hello, I was working on solution with REST which works good for me with refresh interval of 5s. But ...
Re: Cisco Finesse Javascript API: user.getQueues() get Agents ready statistics
Created by
jonaso
in
Contact Center
08-15-2018
08-15-2018
Thank you for your help, it works good with REST calls, but the example you gave me works just the f...
Cisco Finesse Javascript API: user.getQueues() get Agents ready statistics
Created by
jonaso
in
Contact Center
07-31-2018
07-31-2018
Hello, I want to make simple 3rd party gadget with just Agents ready number - similar to QueueStatis...
Public Statistics
Date Registered
07-30-2018
11:51 PM
Date Last Visited
09-25-2020
04:40 AM
Total Messages Posted
11
Total Helpful Votes Received
5
Helpful Votes From
User
Helpful Count
piyush aghera
5
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