Customer is trying to utilize APIs, but I don't know how to help him get the access he needs. I read another post and even tried accessing CSAM internally and I get the same error as the account SE. Here is the post that talks about the wrong/no permissions
https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/apix-onboarding-entitlement-issue/td-p/4801147/page/2
Customer doesn't know who their Admin or DA is so not sure how to request the appropriate permissions.
TIA, Rob
