How do I protect the DUO mobile iOS app? Currently it just launches and in the settings I do not see an option to set a passcode or use Face ID. What am I missing?
Hello, we’re still evaluating Duo Mobile - love the Push functionality for Duo-protected apps - but had a question on third-party support. Probably a feature request but is there any way to grab the site/app name from the QR code instead of the email...
Hi, I have been unable to get into my accounts due to having 2 factor on through duo, I had reset my iPhone to factory settings without thinking, I still have the same number email and phone as before when I used the app, does anyone know how I can g...
my cell phone burned the display and my twitter was logged into the mobile duo, authentication application …
I did not save the reservation code and now I am unable to enter my account, because every time I enter I asked for this authentication code,...
Well, Hello!
This got reported on October 2018 – Custom icons in Duo app?
An icon -v- ‘THIRD-PARTY’ is now pressing for European customers of PayPal, as the EU Second Payment Services Directive (PSD2) requires either an SMS code or a 2FA authenticat...
I lost the 8 digit codes that were given during my authentication setup. I have no idea what to do and cannot log into my Instagram account at all! Every time I try to use 6 digit codes given to me they do not work and Instagram states it is not corr...
I got a new phone, and there is no reconnect options that were said in the articles. (Both iphones) My accounts still need the duo code to log back in but my duo mobile app has no accounts. I have no access to the old phone. If someone could help ...
I unfortunately cannot log into my Instagram account anymore. It asks me for a code however, the app doesn’t give me a code or direct me to the app to receive a code. I don’t know what to do and I have been trying to fix it for 2 days but no luck. I ...
For whatever reason, Duo’s web authentication service doesn’t work if the limit websites option is turned on.
I am trying to limit my web use and deplug, but an organization Im a part of uses Duo. So whenever I want to check in with them, I have to t...
After the latest iOS app update for Duo Mobile, I am receiving the following error when attempting to respond to a push when connected via WiFi:
NSURLErrorDomain -999
If I switch to cellular only the error goes away.
Duo Mobile iOS app version: 3.44...
I have a suggestion for a UI tweak on the Apple Watch push notifications.
I’m using an Apple Watch 4 (44mm) running the latest watchOS (7.1)
Currently, the push notifications come up on a scrollable screen with three buttons: Approve, Deny, and Dis...
I have no credits for DUO security and lost my password for duo. When I make a new pasword duo wants to sms me the code however it says “no credits”. I can’t pay because I have no password to login…
Is there a way?
I called support and the answer is you need to use the duo mobile app, I’m just wondering if anyone has a work around so that clients arent forced to install duo if they already have a 2-factor application of choice.
Why there is a delay in Duo Mobile Authenticator app when I see passcodes in Google Authenticator and Microsoft Authenticator.
I have tried the same scenario in Multiple third party applications with 2FA enabled with Duo Mobile, Google Authenticator ...