Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

watch here Journey banner_2

Forum Posts

Hi everyone, I do have a Vivo smartphone running Android 11 and I am unable to download Duo Mobile App from Google Play Store. The message showed is the following: “This app is incompatible with your device.” My College demands me to get this specifi...

I’m using the Duo app not just for the multiple duo-protected applications and sites I sign into, but also for storing all of TOTP-based 2FA logins—I’ve got 27 different logins in the app as of this morning. The duo-protected items pick up their icon...

lee5 by Level 1
  • 19461 Views
  • 46 replies
  • 1 Helpful votes

Hello Is there a way to setup Duo in such a way that third party TOTP tokens are either restorable from a backup, or, even better, synching across devices. I had unfortunately to change phones twice over the past month and in both cases the account w...

AlexT2 by Level 1
  • 1982 Views
  • 1 replies
  • 0 Helpful votes

I was signed out of Duo because the email associated with it was my college email address. The account was deleted by the College. When try to open/access Duo, the message displays as “The account was recently deleted and may be recoverable. Click Ne...

Quick Links