Hi everyone, I do have a OnePlus One smartphone running Android 5.0.2 and I am unable to download Duo Mobile App from Google Play Store. The message showed is the following: “This app is incompatible with your device.” My College demands me to get th...
Forum Posts
Hello, I have a collaborator who is trying to use Duo Mobile App in the Republic of Congo. Unfortunately, she is unable to register her device because her country code is not available in the drop down menu during the registration. I was wondering if...
Can anyone tell me why it has taken 3 pushes to access my email, my online web pages have lost the work I had done without a prompt for saving them, and my Webex meeting app has crashed completely since Duo was installed. This has quickly become the...
Hi! I have Duo Mobile application on my Android phone. When I start it I must scan an activation barcode to link it to my account. But I can’t find any in my account, where is it?
Resolved! I lost access to verification code
good afternoon. I did the factory reset on my phone and then restored the google account Duo to be able to access my facebook account because it has two factor authentication. it turns out that he is now asking for an activation key to be able to acc...
Good mornig , please help me i have changed phone and i downloaded Duo mobile for using Coinbase and do not work. It give me code but Always , during verification , show me the message “incorrect code” please how can i do ? i chewck the time (hours ...
Resolved! Add support for Android Q (Beta)
Greetings! I recently installed Android Q on my phone, but have been unable to use it for authentication because DUO considers Android Q to be end-of-life. When is Android Q support likely to be added?
Resolved! Push automatically
Hello, I would like to know how to make that when I connect, DUO can not give me the choice with the code sms. I want it to be set to push automatically.
Resolved! Biometric Android
I have enabled forcing biometric login via the Duo app. When a push is sent to my Huawei P20 Pro, I click on the green fingerprint button but then get the Android Password for screenunlocker screen. The I can or type in the screenunlocker password or...
Hi All, When I try and log into the Duo website (my credentials have admin rights), I do not have the option for a Push Notification, only “Text” or “Call Me” are available. After looking for answers as to why this is the case, all I can find is that...
ada yang bisa membantu sYa untuk mengembalikan akun facebook saya, tolong dong, saya downloada aplikasi ini lalu saya hapus eh facebook ny a gabisa kebuka lg saya harus bagaimna
Hi- Pretty new to Duo and new to forum. How can I change an authentication from “auto phone call” to Duo Push? I am using a free Duo account. I enabled 2FA with Duo in my Bitwarden account but during the setup I mindlessly chose the “phone call” opti...
Resolved! Duo push timeout
Is it configurable through the admin panel?
Purchased new phone, old phone authenticated using Duo Push. New Phone now gets phone call instead of Push Notification. How do I set the DUO Push to be my primary authentication?
Resolved! Social Engineering Test Push
I would like to conduct a test where I send unexpected Push alerts to my users to see if they properly act on them (they should decline the request). Is there a way to generate these test pushes and see the results?
