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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
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Hi everybody,we do have a lot of local administrators configured to manage our appliances, is it possibile to have a LDAP configuration towards our internal LDAP of admins, to use it instead of local auth? Or is it mandatory to use local auth for esa...

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dspweb001 by Level 1
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Hi guys, I setup a simpleLAB with ESAv and SMAv. I already configure the ESAv with the following configuration:  From VirtualBOX I setup 3 virtual Adapters on Vmnet1 (192.168.202.0/24), Vmnet2 (172.16.0.0/24) and Vmnet3 (172.16.1.0/24). Ex Vmnet2 con...

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INEM by Level 1
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Hi I am planning to upgrade Email security Gateway C390 AsyncOS 11.1.0  to 12.5.0 version and its cluster environment looking helpful document and path .Please help to support to provide steps and after 11.1.0 can I jump direct on 12.0 version. and i...