Email Security

Hi, i want to know the supported email clients for Email security plug-ins version of 7.5.1.x , planning to upgrade to windows 10 and MS Outlook 2016 (x64 & x86) . Thanks. 

Hi, I would like to check for upgrading of Firmware version of SMA M300V. Current Version: 9.1.1-005 and I would like to upgrade to Version: 9.1.2-013 . But in the list, this version not include. Kindly help to advise how to upgrade for it.

The Critical message is:  Log Error: Push error for subscription Ironport_MTA_data: SCP failed to transfer to 10.148.160.71:22: write: Broken pipe lost connection. Version: 9.7.1-066 How to resolve this issue?

Hi, Can you help me identify why our one email user received 100+ undelivered mail notification in just 30 mins. Do I need to modify any settings on our ESA? Please advise.  Below is snippet of the undelivered mail. Delivery has failed to these reci...

Hi Team, How to verify, the connection level failures? after hitting to ESA specifically before/After ICID has been created at ESA. 

Hi, Is backup of configuration file  will have Safelist/blocklist ? or we need to take Safelist/blocklist separately? if yes, then how to take backup of user configured Safelist/blocklist !!  Please, suggest. Many Thanks 

Hi Guys, We have implemented ESA AsyncOS 10.0.2-020 and are having multiple exchange servers sending and receiving emails by thru this box, we have enabled SPAM emails to be quarantined and send users notification if there is any spam email, as of no...

Hi, can anyone give me some light here. Our ESA C390 is sending many alert messages saying:   This system (hostname:XXXXXXX) has exited 'resource conservation' mode as resource utilization has dropped below the conservation threshold. I know that it ...

Hi, I am looking to mass deploy the Cisco Email Security Plugin but a bit confused. The 7.6 admin guide states to verify that the CommonComponentsConfig.xml file includes tags: <accountFileName> <accountFileName filePath="config_1.xml" emailAddressA...

Hi Team, We, have TLS enabled for the recipient/External domain but the mails are not getting deliver ?? Error is as below : Message 445708356 to xyz@netins.net bounced by destination server. Reason: 5.4.7 - Delivery expired (message too old) ('000',...

Hi Team, Good day ! We, have four processing ESA C670 severs, they are back up to each other (Inbound/Out bounds) designed long ago.  Could you please let us know how to check which servers are failover to other?  Many Thanks

Hi,  We are using following message filter to drop the mentioned file name attachments.However it is not working effectively when they are compressed in the zip files. Looks like there is a bug in our OS.  So, we want to use attachment-filetype inste...

Hi Team, We, have plans to upgrade SMA, to 10.1.0 -037 version and as of now we have processing servers ( ESA 9.7.1 - 006 version). Please let us know is the above SMA version is compatible, with the ESA version ( clarification needed) ? . Also, pl...

I am doing my ESA renewal and I can't get past the acronyms.  What is the difference betweenESA-ESI-SMS-1K and  ESA-ESI-SMS-1What is CON-SNT-SMS-1Thanks