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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

I have an odd problem that so far Cisco has not been able to resolve.  We are in the process of migrating from AT&T fiber to Comcast Business Fiber.  All DNS records have been moved over. We currently have both links up. The ASA configuration is setu...

Hi All,Request you all to help me out in blocking/dropping only the attachments with the extension .rar and .zip in incoming mails for particular users or domains.as of now I have did for all the domains or users.However, I want to unblock it only fo...

I got the following CRITICAL error at C370: The Critical message is:An application fault occurred: ('snmp/ipmi_handlers.py _handle_fan_result|370', "<type 'exceptions.ValueError'>", "invalid literal for int() with base 10: 'no reading'", '[_coro.pyx ...

Hi,We keep receiving these messages, can someone tell me what this refers to please?The Critical message is: An application fault occurred: ('egg/coro_ssl.py _non_blocking_retry|118', "<type 'exceptions.OSError'>", '[Errno 0] Error', '[egg/smtp_clien...

Hi All, there is a warning message on one of my IronPort C300VVersion: 8.0.1-023The error message is mention below"The updater has been unable to communicate with the update server for at least 1h." please suggest the issue and steps to resolve the p...

I am having issues with upgrading of current version.  The feature keys are within date and do not expire until next year.  It seems some are being updated and others not. I am able to update for -Ironport Anti-Spam - [All forced]Sophos Anti-Virus - ...

Bighead81 by Level 1
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