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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1529 Views
  • 2 replies
  • 0 Helpful votes

Starting at 19:11 CST on June 25 we started getting these errors in our Ironport C170 update log and are not able to update any of our feature keys:Tue Jun 25 19:11:34 2013 Warning: Network Participation: failed to connect to host: update-manifests.i...

Amy Fowler by Community Member
  • 6841 Views
  • 4 replies
  • 0 Helpful votes

Hi,We've got the following setup:A Cisco APIronport S160Exchange 2010iPhonesWe've setup the iphones to bypass proxy when connected via the AP. The http and https traffic seems to go through fine but we can't get the SMTP traffic to go through or come...

Resolved! Mail Check Flow

Hello all, is there someone able to clarify the workflow that an email message takes when it goes  through an IronPort Appliance?I have looked at documentation, and i can see how the features works and their functions, but, i did not find a kind of c...

f24564261 by Community Member
  • 2424 Views
  • 2 replies
  • 0 Helpful votes

Hi people, i'm in a project to get two IronPorts working together. They will have the same configurations and i'll make the balance trough MX records on my DNS.A new question is: How about the certificates??I do not have or use specific CA, i am just...

f24564261 by Community Member
  • 1757 Views
  • 1 replies
  • 0 Helpful votes

So, I ordered a C170 from our hardware vendor and got it a week ago.Installed it, configured it and I was up and running in less than an hour (the longest part was waiting for the DNS MX record propagation)Life is good, right?Well, when I happened to...

CKFITAdmin by Community Member
  • 2200 Views
  • 2 replies
  • 0 Helpful votes

Hi all, my company is buying a new IronPort C-Series box and also a Management box. We already have a C-Series box working with an Exchange server. I am planning how to put them inside my network, and my suggestion is:-LEGEND-IronPortA = Old IronPort...

f24564261 by Community Member
  • 3083 Views
  • 4 replies
  • 0 Helpful votes

I have been looking everywhere for what seems to be pretty basic information for can't seem to find it. We have an incoming content filter set up which is looking for content in both message body and attachments. I've been asked by the project manage...

RjWhaling by Community Member
  • 4240 Views
  • 1 replies
  • 0 Helpful votes