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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1500 Views
  • 2 replies
  • 0 Helpful votes

Hi,Yahoo is continuously deferring messages. Has anyone any experience of tuning ironports delivery parameters so that they work well with yahoo smtp servers.Here is a good article that explains the problemhttp://www.ahfx.net/weblog.php?article=107Th...

We're in the process of upgrading our C10 to C150. We're instructed as our first step is to upgrade our C10's O.S. from 6.1.0-3306 to 6.1.5-101 that came with our new C150. However there are no available upgrades when we attempted to do this online...

Hi, I have a c150 with MFC 1.3. This is my problem; I retrieved the month of May logs but it gave me May 1-3 reports only. Is there anyone here...who had the same issue? MFC Services were running. Please help.. Support recommended to upgrad...

Setting up a new system what are the pros and cons of putting the Ironport behind a firewall. In the past I have set them up "in series" with the firewall and never had an issue. By "in series" I mean one ethernet interface is numbered with a routabl...

I'm having an issue adding a new domain to bypass LDAP via the CLI, I'm using the following command:listenerconfig edit IncomingMail rcptaccess new domain.co.za --action accept there are extended options as per below but nothing to bypass LDAPoptions...

martinc8306 by Community Member
  • 1663 Views
  • 3 replies
  • 0 Helpful votes

Hi there,Is it possible to use Radius / LDAP to allow users to access to the Ironport device? Eg: you can create users and put them in a group Administrators, Operators and Guests. I would like to be able to do this via Radius or LDAP. Also I would l...

Hi,I'm in the process of setting up a C350 for the first time, and can't seem to get delivery success notifications to work. I can only find options for soft/hard bounces (which are working) but can't find any options for success notifications. Our o...

stevenhands by Community Member
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  • 1 replies
  • 0 Helpful votes

I have configured our LDAP and turned on the quarantine access for users.I have tested and it works! Yeah..... well for people on the same subnet as he C300.The C300 is on a 10.x.x.x subnet and so is everyone at this location but those that are on th...

We prepend the subject of positively identified spam with [SPAM+] and have been doing so for years. Each user has a rule setup that moves anything with [SPAM+] to their 'Junk E-mail' folder. This system has worked well for years.About 2 months ago,...

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