Email Security

We have a department using the Cisco API to pull Outgoing email statistics from our SMA.  They are interested in the stats I highlighted below in Red.  Specifically, we are seeing some CRES_Failed occurences.  Can you explain what these numbers actua...

I am looking for a way to transmit Custom Log Fields via Syslog (CEF format).Currently it seems that you can only transfer the default log fields:But I would like to transfer additional log information, which I write e.g. via a content filter or mess...

kindly help me to open my account it's blocked.

Does the below syntax is correct? My requirement is that sending domain is example.com and DMARC authentication passes and the email sent one of the 4 IPs. Can I use | between the IPs, instead of using OR condition ? Any ideas. Thanks in advance. Mes...

Hello, we get a lot of advertising email and also regular info-email where the sender typically is 'bounces+xxxxx-firstname-lastname=domain.com@somedomain.com. The sender address '..firstname.lastname..' is a legit person in our organization. For the...

Hi All, We recently increased the SDR scanning engine, to include the 'poor' in the reject verdict ( Awful was standard enabled ), after we scanned the number of 'poor' SDR's in a period of time offcourse But now we see that most domains that fell in...

Hi folks, I have a bit of an implementation issue I'm trying to work through. I need to be able to evaluate individual envelope recipients against different LDAP groups on incoming messages to ensure that those who are in the right group are able to ...

Hello, I am trying to create an installation package for Email Reporting Plugin with Mass Installer. The creation of the package fails after the first step (Creating shared folder - Failed) with following error message: "An error has occured. If you'...

When receiving a message from a specific sender (not all senders from the same domain), the message was bounced and got the below error in the message tracking: "bounced by the destination server. Reason: 5.3.0 - Other mail system problem"

Hello together, SMA allows end user access to spam quarantine to view (EUQ) and manage spam/ham classification (SLBL). With "Enable login without credentials for quarantine access" the access is granted via link: "Via a link in a notification, authen...

My company's website was suddenly flagged by Talos as a "Malware Site". I submitted a ticket yesterday to have it resolved and it was but I was provided no information other than "Resolved".  My question and concern is how was my website flagged as m...

Hello,I am trying to set some users from the "organization" that we have to inactive.However we are taking the following error: An error occurredWe encountered an error undefined from the server. Please refresh to try again. Also when I am trying to ...