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If you go to Cases > All Open Cases, there is a column for Owner, which displays the CCO ID of the ...
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453
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1
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We have a stack of 2 C9500-16X switches, each with a C9500-NM-8X network module installed. When vie...
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4
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786
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3
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We have a stack of 2 C9500-16X switches. As expected, CXC shows two lines items with the same hostn...
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3
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759
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3
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Being able to see date on when bug was identified will help isolate severe bugs from lower risks
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6
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1045
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4
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As a user, I'd like the option to select 10, 25, 50, 100, 200 records per page in assets view. I ne...
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706
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4
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Seeing the contracts and devices is great but when clicking on a contract I then have to search or ...
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433
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1
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As a user, I'd like to see all of my contracts when I log in, not just those covered under Success ...
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1296
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3
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TAC Bot features add much more value to TAC case management. Having access to this tool directly fr...
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871
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3
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Method to mark advisories as closed/completed and add comments/notes
When looking at the "critica...
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34
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2180
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4
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Currently, the default timezone for a Scheduled Diagnostic Scan is GMT. Being able to change this t...
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487
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1
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I think it would be helpful to see the history of when a diagnostic scan was performed on a given o...
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842
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2
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It would provide a fast way to get back to the Home screen without hovering and clicking refresh on...
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865
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1
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I think it would be useful to be able to add a custom comment or tag to a scheduled diagnostic scan...
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372
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1
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Currently the "Crash Risk" section under Insights appears to only update at a minimum of 1 month an...
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1
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1017
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5
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When I access a device for evaluation, I'd like to know if we had multiple cases opened on that dev...
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1005
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2
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When you open a TAC case in CXC, there are many similarities with the legacy/current SCM tool. That...
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453
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1
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Ability to filter assets by location
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2
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946
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4
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Allow access to a longer history (1 year or more) of closed TAC cases
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1482
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4
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The display of Support cases in CX cloud need a re-design. Its very difficult to read notes on a ca...
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3
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1448
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3
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I tried to use the template.csv to add multiple users but it just hung saying "uploading". There w...
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0
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905
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5
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