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Status: Completed

Currently the "Crash Risk" section under Insights appears to only update at a minimum of 1 month and maximum of 1 year. If you resolve an issue that is identified under this section, you have to wait for at least 1 month before the data will be updated.


To improve this functionality, please consider the following:

1. Tie "Crash Risk" update interval to that of the Data Collection (from DNAC) so they are in sync.
2. Add a manual update button under "Crash Risk" so that if you resolve an "issue" on a device, you can get immediate results.

a. Alternatively, this could be tied to a Diagnostic Scan so that the when you scan a device, the "Crash Risk" widget also gets updated.

5 Comments
Status changed to: Under Review

Thank you @mvendl for this idea. Please subscribe to this post to stay updated! Our product teams are reviewing this idea. We will update the idea status as we understand more details. 

Status changed to: New
antanand
Cisco Employee
Cisco Employee
 
Status changed to: Under Review
Tyrese Jackson
Moderator Moderator
Moderator

Hi and thank you for the idea! It has been accepted for further discussion within our internal team. Stay tuned!

sramgola
Cisco Employee
Cisco Employee

@mvendl circling back on this idea--we confirmed with the PM team that the crash risk data updates weekly, on Friday evenings; not monthly.  Is weekly an acceptable refresh cadence for your use cases?  Or would you be able to provide more information on what part(s) of the crash risk tab look stale to you?

Status changed to: Completed
Tyrese Jackson
Moderator Moderator
Moderator

Thank you for being a CX/PX Cloud user. Your idea has been accepted and released within the current version of the platform! Please note that certain specifics of an idea may not have been implemented due to feasibility, business alignment, or other reasons.