05-07-2014 10:48 AM - edited 03-16-2019 10:43 PM
Hi, everybody.
I have a problem with 7821 phones regarding FAC showing in their screens after you dial a phone number without the * to mask it. In every other model of phones we have the normal behaviour is to mask the FAC with * after you dial a phone number.
This is some info:
CUCM version: 8.5.1.10000-26
Device Pack version: 8.5.1.17113-2
7821 Firmware version: 10-1-1SR1-4
*** Other problem we currently have is that the spanish locale for this phone is not accepted by the platform, stating this message:
po-locale-s_CO-10.1.1.1000-1.cop.sgn | Major and minor version numbers obtained from the name do NOT match those of the current version. |
And because of this I haven't been able to configure spanish language on phone, since most of my users speak spanish only.
I'd be thankful if you can help me.
Solved! Go to Solution.
05-07-2014 01:30 PM
You may be hitting https://tools.cisco.com/bugsearch/bug/CSCtx84918
Do you have "Always Display Original Dialed Number" set to true?
It might be a new 78XX bug. There's a lot going around.
05-07-2014 01:30 PM
You may be hitting https://tools.cisco.com/bugsearch/bug/CSCtx84918
Do you have "Always Display Original Dialed Number" set to true?
It might be a new 78XX bug. There's a lot going around.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide