10-31-2018 05:19 AM - edited 03-17-2019 01:40 PM
Hi,
We have 7861 phones with CUCM V11 and phone Rel 12-0-1-11.
When calling internal numbers we can see on the phone display the name of the person we called to.
When calling external number we don't see the number we dialled on the display.
Any idea ? on others phone type we can see the "TO...number" during the call
Aviram
10-31-2018 06:40 AM
Hi Aviram,
does it happen with certain type of external number or all?
Are other working phones sccp or sip?
Please let me know
Thanks
Regards
Carlo
10-31-2018 06:58 AM
Hi,
this happen on all externall calls.
other phones types working fine both sccp (7970 for example) and sip (7821)
Thanks
Aviram
10-31-2018 07:31 AM
Hi
Please upgrade the IP Phone's firmware to 12.1.1 and see if this issue occurs after upgrade also
Thanks a lot
Best Regards
Carlo
11-04-2018 04:18 AM
I upgraded the phone to Ver 12-1-1SR1-4 and have the same problem
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