IP Telephony and Phones

Hi Guys, I am newbie with remote site call solution and I have some confusion about this case: I have HQ installed CUCM and 5 branches with IP phones, I made VPN tunnel between HQ and each branch and can call from branches to HQ but no sound I mean c...

Hi experts, there is a need to encrypt voice traffic and I have moved CUCM to mixed mode and assigned secured profile for Jabber & Hard phones. Would like to check on below items,   - the gateway is currently using mgcp, do I need to reconfigure for ...

Hi, I have a client who have installed cp-8851 and CP-7821 on BE6k v.11. When someone call one of these phones appears a button to decline the call. Sometimes they touched this button without intention and they lose the call. The client asked me to ...

HI,I have configured EMCC on my three cluster successfully with no error while validating the configuration. But when i tried to login to the 7942 phone, it gives me an error "login is unavailable (23) "Please help me with this.Regards,Pawan Arora

I have a user setup (tsmith) in home cluster (EMCCCLus1) who wants to login to phone in Visiting Cluster (Syd). It does not work.I do not see the Visiting cluster even try to contact home cluster for user authentication in RTMT trace on EM service  (...

In the Planning guide for Emergency Responder, https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/11_5_1/english/administration/guide/CER_BK_R00ED2C0_00_cisco-emergency-responder-administration-guide-1151/CER_BK_R00ED2C0_00_cisco-emergency-respo...

Hi Community, I hope you're well My issue is when I pick up the handset of the phone is automatically marked a number, it can be the directory or any other number that does not exist. The user does not configure anything on the device or any speed di...

Hi , I have a strange issue with a particular number/numbers, the calls get dropped when placed on hold. I have looked at the traces for a good call ( from my mobile for example ) and a bad call ( from the UK landline) and have noticed that there are...

Hello, I have a situation, a client have CUCM 9.1 & UNITY (EOL & EOS) with a 100 UWL standard Licenses (1000 devices), unfortunately the licenses were allocated to single device per Owner user ID instead of multiple. A few week ago, the they ran out ...

  Hello Guys,   Is it possible to have customised ringer/dialer tone for incoming PSTN calls on phone registered on CUCM 8.1.   Whenever someone makes DID call to extension he should be able to hear some song instead of default ringer.   Is it possib...

Good day Experts,   I followed the advise given and i configured the following to my suprise the inbound  calls cant even hit the dial peer voice 2 is there any thing done wrong here. attached are some debugs. show dialplan says it does not find...

Hi I have cisco 2811 and few 7961G cisco phones, CME verion 8.6, the phones not registering at all, the phone is getting DHCP Address which means connectivity is fine, I have done the following on the router- NTP is set- uploaded the phone config fil...