09-12-2015 04:36 AM - edited 03-17-2019 04:17 AM
hi
i'm using cucm 9.1 with different types of phones (6961,7945,7937,7962)
recently i would add new phone(7861) and for this reason i installed device packge on cucm
my problem :all phones use french language except 7861 even i reset it but still in English
the local package is installed after installing cucm
regards
09-12-2015 06:14 AM
Hi,
Did you install local files for french language.
09-12-2015 08:52 AM
09-12-2015 10:59 AM
Hi,
Did you assign french language as local when created 7861 phone? If yes, can you do a capture from CUCM and reset the phone to see what is happening in TFTP packets.
10-06-2015 02:27 AM
Hi
the local file (french) is installed on all servers of the cluster but these phones (7861) still not accepting french language ;
is there any solution to resolve this problem
regards
10-06-2015 07:33 PM
Hi,
Can you enable to web access on the phone and share console logs. Also, did you manage to get the packet capture to see what is the phone requesting.
10-07-2015 12:42 AM
You need to install the CUCM locale installer before installing the phone only locale, indicated by “po” in the beginning of the file from the download page.
Also refer the below:
http://docwiki.cisco.com/wiki/Cucm-phone-locale-installers
09-12-2015 12:50 PM
Hi ,
Install Device Pack on all servers in the cluster and reboot the cluster
Install French Locale on CUCM and reboot cluster
Install French Phone locale
Follow these steps:
1) Set user locale to English (United States) and save
2) Reset Cisco Unified IP Phones to load English (United States)
3) Set user locale to desired user locale and save
4) Reset Cisco Unified IP Phones to load desired user locale
All Documents below:
http://docwiki.cisco.com/wiki/Cucm-phone-locale-installers
http://www.cisco.com/web/software/282074291/127666/po-locale-10.3.2.1000-2_ReadMe.pdf
http://www.cisco.com/web/software/282074299/113727/cmterm-devicepack10.0_1_12007-1_Release_Notes.pdf
http://www.cisco.com/web/software/282074333/115006/cm-locale-10.0.1.2000_ReadMe.docx
(Rate the helpful posts)
Regards,
Tirtha
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