Check with the documentation of service provider what is required.   Also, cert from service provider needs to be uploaded to cucm servers as callmanager-trust and callmanager.pem certificate from our servers needs to be shared to the remote remote endpoint so that the cucm nodes and Service Provider trust each other.   The document shared is also good.   Regards, Tirtha ... View more

Hi Peter,   Log in to the DHCP router and run the below command: sh ip dhcp binding | in 015e.4f   From the output you will find IP address of phone. If web access is enabled on the Phone then you will be able to find the DN on the webpage.   ----------------------- If we are using SIP phones, then just pull the xml config from CUCM servers and you can see the DN in sipline parameters tftp -i <CUCM TFTP server IP address> get SEP<MAC>.cnf.xml. (Make sure you machine works as TFTP client)   -Tirtha   ... View more

Hi,   The wait is over. Please find the links for download: Finesse: https://software.cisco.com/download/release.html?mdfid=283613135&softwareid=284259728&release=11.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest   Hope this helps (Rate the helpful posts)   Regards, Tirtha ... View more

Hi Bala,   BAT supports Import/Export between the same versions of Cisco Unified Communications Manager only.(link). Reason being the changes in tables in different versions.   Please follow the procedure below: 1. Check the version of CUCM installed "show version active" ex. 8.6.2.20000-2 2. Take the backup of all the servers after checking the replication status of the servers "utils dbreplication runtimestate" as 2. 3. Download ova from cisco.com and use bootable of the exact same version of 8.x in your UCS and install the servers(Do not change the information which is there in production servers else the backup restore is expected to fail or cause issues later) Note: As the IP of the production and UCS-B series will be same, please make arrangements installing in a different environment and reachable to NTP 4. Once the servers are up, restore the backup taken from MCS servers on the UCS servers. 5. Reboot the cluster and check the database replication status. Now once the hardware is changed you can follow the Upgrade path compatibility matrix link HTH, Tirtha (Rate the helpful posts) ... View more

Hi,   I understand the risk in ecommerce company, just sharing the info that I found.   https://tools.cisco.com/bugsearch/bug/CSCuu83416 http://stackoverflow.com/questions/30931692/diffie-hellman-public-key-error-with-tomcat-7   Hope this helps (Rate the helpful posts)   Regards, Tirtha ... View more

Hi ,   Install Device Pack on all servers in the cluster and reboot the cluster Install French Locale on CUCM and reboot cluster Install French Phone locale   Follow these steps: 1) Set user locale to English (United States) and save 2) Reset Cisco Unified IP Phones to load English (United States) 3) Set user locale to desired user locale and save 4) Reset Cisco Unified IP Phones to load desired user locale   All Documents below: http://docwiki.cisco.com/wiki/Cucm-phone-locale-installers http://www.cisco.com/web/software/282074291/127666/po-locale-10.3.2.1000-2_ReadMe.pdf http://www.cisco.com/web/software/282074299/113727/cmterm-devicepack10.0_1_12007-1_Release_Notes.pdf http://www.cisco.com/web/software/282074333/115006/cm-locale-10.0.1.2000_ReadMe.docx   (Rate the helpful posts)   Regards, Tirtha ... View more

Hi, Check this if the workaround helps https://tools.cisco.com/bugsearch/bug/CSCul59962 HTH (Rate the helpful posts) ... View more

Hi,   Please share the following: 1. Running config (Output of 'show run' ) 2. Calling and Called Party Number as received from Service Provider 3. What are we trying to block? (Calling Party OR Called Party) debugs like q931,ccapi, dialpeer,voice translation and show tech would also help to share inputs   Make sure you test the test the translation rule is working or not http://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/61083-voice-transla-rules.html     Regards, Tirtha ... View more

https://supportforums.cisco.com/discussion/11896996/cucm-backup-doesnt-delete-old-backup   HTH Tirtha ... View more

Mike,   Few minutes Trisha has asked me to use Variphy on one of my forum responses. I never had a chance to use\review it. There are many trial products or applications for billing server. The other two support forum links also gives you multiple options with few snapshots.   See what suits you best and opt for it.   Regards, TIrtha (Rate the helpful posts) ... View more

Hi Michael,   Here are few posts with good discussions for the billing application servers which I feel you would prefer to read:   https://supportforums.cisco.com/discussion/11299746/3rd-party-cdr-software https://supportforums.cisco.com/discussion/11216936/3rd-party-solution-customize-cucm-v7x-8x-cdr   HTH, Tirtha (Please rate the helpful posts) ... View more