11-14-2018 07:17 AM - edited 03-17-2019 01:43 PM
I have a Cisco 3945 with cucme. When attempting to add a 7942 phone I receive the TFTP error "Sending error 1 No such file". When researching it seems that I might need an intermediate firmware update. Here is the tftp debug output:
.Nov 14 09:51:55: TFTP: Server request for port 51095, socket_id 0x3648368 for process 194
.Nov 14 09:51:55: TFTP: read request from host 10.227.172.50(51095) via GigabitEthernet0/1
.Nov 14 09:51:55: TFTP: Looking for term62.default.loads
.Nov 14 09:51:55: TFTP: Opened flash0:term62.default.loads, fd 4, size 680 for process 194
.Nov 14 09:51:55: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x3648368
.Nov 14 09:51:55: TFTP: Received ACK for block 1, socket_id 0x3648368
.Nov 14 09:51:55: TFTP: Sending block 2 (retry 0), len 168, socket_id 0x3648368
.Nov 14 09:51:55: TFTP: Received ACK for block 2, socket_id 0x3648368
.Nov 14 09:51:55: TFTP: Finished flash0:term62.default.loads, time 00:00:00 for process 194
.Nov 14 09:51:56: TFTP: Server request for port 52147, socket_id 0x2073EE4 for process 194
.Nov 14 09:51:56: TFTP: read request from host 10.227.172.50(52147) via GigabitEthernet0/1
.Nov 14 09:51:56: TFTP: Looking for jar42sccp.9-1-1TH1-16.sbn
.Nov 14 09:51:56: TFTP: Sending error 1 No such file
I don't have the file the phone is looking for. Here are the load commands on the router:
load 7915-24 B015-1-0-4
load 7941 SCCP41.9-2-1S
load 7942 SCCP42.9-2-1S
load 7961 SCCP41.9-2-1S
load 7962 SCCP42.9-2-1S
It looks like my other phones might be using tftp-server flash0:jar42sccp.9-2-1TH1-13.sbn
#show ephone phone-load
DeviceName CurrentPhoneload PreviousPhoneload LastReset
=====================================================================
SEP64E9502E43C4 SCCP42.9-2-1S SCCP42.9-2-1S
SEP189C5DB69512 SCCP42.9-2-1S SCCP42.9-2-1S
SEPC07BBCA05FEB SCCP42.9-2-1S SCCP42.9-2-1S
SEP64E9502E4202 SCCP42.9-2-1S SCCP42.9-2-1S
SEP64E9502E41C6 SCCP42.9-2-1S SCCP42.9-2-1S
SEP0041D292A981 SCCP42.9-2-1S
SEP189C5DB676C9 SCCP42.9-3-1SR1-1S
SEP189C5DB65187 SCCP42.9-3-1SR1-1S
SEP189C5DB65152 SCCP42.9-3-1SR1-1S
SEP189C5D20568E SCCP42.9-3-1SR1-1S
SEPC07BBCA06023 SCCP42.9-2-1S
SEP189C5D2055B5 SCCP42.9-3-1SR1-1S
I don't know what to do in order to make this phone get the proper firmware and register. Any help is appreciated.
11-14-2018 07:51 AM
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