7942 IP Phone set up for Japan locale

[moises7777]

Hi,

I am trying to set up the locale  on cme 8.5 to japan. I am using ip phones 7942. I have changed the user and network locale via the telephony service and set them up for JP, I also downloaded and extracted this file CME-locale-ja_JP-Japanese-7.0.1.1.tar. 

The problem I have is that the phones don’t change to Japanese, they stay in English. I think there is something wrong with the cnf fiels. At one point I put in the command cnf files location flash:, but it seems that the files are now in a folder called  its/vrf1.After I reloaded the sccp software for the 7942 phones I set the router to perphone and it created this:

_{107  -rw-        3181   May 3 2011 15:45:22 -07:00  XMLDefault.cnf.xml}

  _{108  -rw-        1534   May 3 2011 15:45:24 -07:00  SEP001D70FBDE83.cnf.xml}

  _{130  -rw-        1534   May 3 2011 16:24:58 -07:00  SEP001D70FBDD52.cnf.xml}

  _{131  -rw-        1534   May 3 2011 16:24:58 -07:00  SEP001D70FBDC3A.cnf.xml}

  _{132  -rw-        1534   May 3 2011 16:25:00 -07:00  SEP44E4D9446052.cnf.xml}

  _{133  -rw-        1534   May 3 2011 16:25:00 -07:00  SEP44E4D9445FD0.cnf.xml}

  _{134  -rw-        1534   May 3 2011 16:25:00 -07:00  SEP001D70FBDCD0.cnf.xml}

The time is wrong and the language wont change. It seems that the phones are pulling the default config instead of the correct one. Here is whats in the its folder:

  106  drw-           0   May 3 2011 14:06:08 -07:00  vrf1

  109  -rw-          57   May 3 2011 15:45:22 -07:00  SEPDEFAULT.cnf

  119  -rw-         948   May 3 2011 16:21:10 -07:00  japan_7960-tones.xml

  120  -rw-         903   May 3 2011 16:21:12 -07:00  united_states_7960-tones.xml

  121  -rw-        8766   May 3 2011 16:21:12 -07:00  japan_7960-font.xml

  122  -rw-       30234   May 3 2011 16:21:12 -07:00  japan_7905-font.xml

  123  -rw-        1316   May 3 2011 16:21:14 -07:00  japan_7960-kate.xml

  124  -rw-       18580   May 3 2011 16:21:14 -07:00  japan_7960-dictionary.xml

  125  -rw-       24080   May 3 2011 16:21:14 -07:00  japan_7905-dictionary.xml

  110  -rw-        2653   May 3 2011 16:21:16 -07:00  japan_SCCP-dictionary.xml

  126  -rw-        8777   May 3 2011 16:21:16 -07:00  united_states_7960-font.xml

  127  -rw-        1313   May 3 2011 16:21:16 -07:00  united_states_7960-kate.xml

  128  -rw-       19750   May 3 2011 16:21:16 -07:00  united_states_7960-dictionary.xml

  129  -rw-        2740   May 3 2011 16:21:18 -07:00  united_states_SCCP-dictionary.xml

I am not sure how to proceed; any help would be greatly appreciated.

[paolo bevilacqua]

Check with "debug tftp events" what files the phones are requesting, and make sure yout have "tftp=server" commands for all.

Note the files listed above are not for a 7942.

[moises7777]

I added the japanese language pack thinking that it needed it and it created all the files for the 7460. Everytime I remove them they come  back. I think this is what maybe causing the problem. The system also created a bunch of tftp bindings, is there a way to remove them?

When I run a debug all I don't get anything. This is a 2811 with integrated switch. The dhcp server is on the switch module, I ran the commands on both but I did not get anything.

My config is attached, thanks again.