05-03-2011 03:55 PM - edited 03-16-2019 04:47 AM
Hi,
I am trying to set up the locale on cme 8.5 to japan. I am using ip phones 7942. I have changed the user and network locale via the telephony service and set them up for JP, I also downloaded and extracted this file CME-locale-ja_JP-Japanese-7.0.1.1.tar.
The problem I have is that the phones don’t change to Japanese, they stay in English. I think there is something wrong with the cnf fiels. At one point I put in the command cnf files location flash:, but it seems that the files are now in a folder called its/vrf1.After I reloaded the sccp software for the 7942 phones I set the router to perphone and it created this:
107 -rw- 3181 May 3 2011 15:45:22 -07:00 XMLDefault.cnf.xml
108 -rw- 1534 May 3 2011 15:45:24 -07:00 SEP001D70FBDE83.cnf.xml
130 -rw- 1534 May 3 2011 16:24:58 -07:00 SEP001D70FBDD52.cnf.xml
131 -rw- 1534 May 3 2011 16:24:58 -07:00 SEP001D70FBDC3A.cnf.xml
132 -rw- 1534 May 3 2011 16:25:00 -07:00 SEP44E4D9446052.cnf.xml
133 -rw- 1534 May 3 2011 16:25:00 -07:00 SEP44E4D9445FD0.cnf.xml
134 -rw- 1534 May 3 2011 16:25:00 -07:00 SEP001D70FBDCD0.cnf.xml
The time is wrong and the language wont change. It seems that the phones are pulling the default config instead of the correct one. Here is whats in the its folder:
106 drw- 0 May 3 2011 14:06:08 -07:00 vrf1
109 -rw- 57 May 3 2011 15:45:22 -07:00 SEPDEFAULT.cnf
119 -rw- 948 May 3 2011 16:21:10 -07:00 japan_7960-tones.xml
120 -rw- 903 May 3 2011 16:21:12 -07:00 united_states_7960-tones.xml
121 -rw- 8766 May 3 2011 16:21:12 -07:00 japan_7960-font.xml
122 -rw- 30234 May 3 2011 16:21:12 -07:00 japan_7905-font.xml
123 -rw- 1316 May 3 2011 16:21:14 -07:00 japan_7960-kate.xml
124 -rw- 18580 May 3 2011 16:21:14 -07:00 japan_7960-dictionary.xml
125 -rw- 24080 May 3 2011 16:21:14 -07:00 japan_7905-dictionary.xml
110 -rw- 2653 May 3 2011 16:21:16 -07:00 japan_SCCP-dictionary.xml
126 -rw- 8777 May 3 2011 16:21:16 -07:00 united_states_7960-font.xml
127 -rw- 1313 May 3 2011 16:21:16 -07:00 united_states_7960-kate.xml
128 -rw- 19750 May 3 2011 16:21:16 -07:00 united_states_7960-dictionary.xml
129 -rw- 2740 May 3 2011 16:21:18 -07:00 united_states_SCCP-dictionary.xml
I am not sure how to proceed; any help would be greatly appreciated.
05-03-2011 09:47 PM
Check with "debug tftp events" what files the phones are requesting, and make sure yout have "tftp=server" commands for all.
Note the files listed above are not for a 7942.
05-04-2011 07:56 AM
I added the japanese language pack thinking that it needed it and it created all the files for the 7460. Everytime I remove them they come back. I think this is what maybe causing the problem. The system also created a bunch of tftp bindings, is there a way to remove them?
When I run a debug all I don't get anything. This is a 2811 with integrated switch. The dhcp server is on the switch module, I ran the commands on both but I did not get anything.
My config is attached, thanks again.
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