Hi
After doing a factory reset to the phone (i have 4 phones Behaves in the same way) the phone doing this staps :
1: shows Upgrade but stuck on it.
2:after 10 sec the phone boot an show upgrate term65.defualt but don't continue with the checkbox.
3:after 4 sec change to upgrade an stuck there .
4: after 1 min start all over an never comes up .
My network works perfect an i can connect any phone Including 7965 that i want but this problem that i described hapen whan i do a factory reset .
I check in the cucm if the file the term65.defalt.load is there an it wes there .
I done a rest to the tftp service -no help.
I check the network i know that the phone get ip add from the dhcp an see the ftfp .
cucm ver 8.6
can some one can give my a new direction to solved this issu ?
thanks sharon .
