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8831 not registered to CME11.6

y-hirasawa
Level 1
Level 1

I will connect 3x 8831 conference phones to the customer's CME router on version 11.6 (ios 15.6(3)M1), but can not them connect them registered.

I have configured as below. Do anybody know how to configure?

voice register global
 mode cme
 source-address 10.148.20.4 port 5060
 timeouts interdigit 5
 max-dn 150
 max-pool 50
 load 8831 sip8831.10-3-1SR3-5
 authenticate presence
 authenticate register
 authenticate realm all
 olsontimezone Asia/Tokyo version 2011h
 timezone 44
 time-format 24
 date-format D/M/Y
 url directory http://10.148.20.4/localdirectory
 tftp-path flash:
 create profile sync 0001526421712519
 ntp-server 10.16.64.124 mode unicast
 conference hardware
!
voice register dn  1
 number 6761
 name 4M Meeting Room
 label 4M Meeting Room(6761)
!
voice register dn  2
 number 6772
 name 4L Meeting Room
 label 4L Meeting Room(6772)
!
voice register dn  3
 number 6806
 name 5M Meeting Room
 label 5M Meeting Room(6806)
!
voice register template  1
 exclude directory em
 button-layout 1-4 line
 button-layout 5-99 speed-dial
 softkeys hold  Resume Newcall
 softkeys idle  Newcall Redial Pickup Cfwdall
 softkeys ringIn  Answer
 softkeys seized  Endcall Redial Pickup Gpickup Cfwdall
 softkeys connected  Endcall Hold Trnsfer Park Confrn ConfList
 softkeys remote-in-use  Newcall
 conference drop-mode local
 conference admin
 transfer max-length 12
!
voice register pool  1
 busy-trigger-per-button 1
 id mac AC44.F217.F7DC
 type 8831
 number 1 dn 1
 template 1
 dtmf-relay rtp-nte
 voice-class codec 10
 no vad
!
voice register pool  2
 busy-trigger-per-button 1
 id mac AC44.F217.F725
 type 8831
 number 1 dn 2
 template 1
 dtmf-relay rtp-nte
 voice-class codec 10
 no vad
!
voice register pool  3
 busy-trigger-per-button 1
 id mac AC44.F217.F7E5
 type 8831
 number 1 dn 3
 template 1
 dtmf-relay rtp-nte
 voice-class codec 10
 no vad
 
voice service voip
 ip address trusted list
  ipv4 0.0.0.0 0.0.0.0
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 no supplementary-service sip refer
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
  bind control source-interface GigabitEthernet0/0
  bind media source-interface GigabitEthernet0/0
  registrar server
!
voice class codec 10
 codec preference 1 g711ulaw
 codec preference 2 g729r8

 
Voie register all status is as blow.
 
VOICE REGISTER GLOBAL
=====================
CONFIG [Version=11.6]
========================
  Version 11.6
  Mode is cme
  Max-pool is 50
  Max-dn is 150
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  Forced Authorization Code Refer is enabled
  Source-address is 10.148.20.4 port 5060
  Load 8831 is sip8831.10-3-1SR3-5
  Authenticate register
  Authenticate realm all
  Authenticate presence
  NTP Server Address is 10.16.64.124
  NTP Server Mode is: unicast
  Time-format is 24
  Date-format is D/M/Y
  Time-zone is 44
  Hold-alert is disabled
  Mwi stutter is disabled
  Mwi registration for full E.164 is disabled
  Forwarding local is enabled
  Video is disabled
  Camera is disabled
  Privacy is enabled
  Privacy-on-hold is disabled
  Conference hardware is enabled
  Dst auto adjust is enabled
    start at Apr week 1 day Sun time 02:00
    stop  at Oct week 8 day Sun time 02:00
  Directory url is http://10.148.20.4/localdirectory
  Max redirect number is 5
  IP QoS DSCP:
    ef (the MS 6 bits, 46, in ToS, 0xB8) for media
    cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
    af41 (the MS 6 bits, 34, in ToS, 0x88) for video
    default (the MS 6 bits, 0, in ToS, 0x0) for service
  Telnet Level: 0
  Tftp path is flash:/its
  Generate text file is disabled
  Tftp files are created, current syncinfo 0001526421712519
  OS79XX.TXT is not created
  timeout interdigit 5
  timeout transfer recall 0
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US
  network-locale[2] US
  network-locale[3] US
  network-locale[4] US
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US
  user-locale[2] US
  user-locale[3] US
  user-locale[4] US
  MWI unsolicited notify is disabled
  Active registrations  : 0

  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 224
    Registration success   : 0
    Registration failed    : 216
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Auto-Register requests : 0
    Attempts to register
           after last unregister : 224
    Last register request time   : 15:56:29.043 JST Sat Feb 25 2017
    Last unregister request time :
    Register success time        :
    Unregister success time      :



VOICE REGISTER DN
=================
Dn Tag 1
Config:
  Number is 6761
  Preference is 0
  Huntstop is disabled
  Name 4M Meeting Room
  Auto answer is disabled
  Label is 4M Meeting Room(6761)
  Pool 1    has this DN configured for line 1
Dn Tag 2
Config:
  Number is 6772
  Preference is 0
  Huntstop is disabled
  Name 4L Meeting Room
  Auto answer is disabled
  Label is 4L Meeting Room(6772)
  Pool 2    has this DN configured for line 1
Dn Tag 3
Config:
  Number is 6806
  Preference is 0
  Huntstop is disabled
  Name 5M Meeting Room
  Auto answer is disabled
  Label is 5M Meeting Room(6806)
  Pool 3    has this DN configured for line 1

VOICE REGISTER TEMPLATE
=======================
Temp Tag 1
Config:
  Attended Transfer is enabled
  Blind Transfer is enabled
  Semi-attended Transfer is enabled
  Conference softkey is enabled
  Caller-ID block is disabled
  DnD control is enabled
  Video is disabled
  Camera is disabled
  Anonymous call block is disabled
  softkey connected  Endcall Hold Trnsfer Park Confrn ConfList
  softkey hold  Resume Newcall
  softkey idle  Newcall Redial Pickup Cfwdall
  softkey seized  Endcall Redial Pickup Gpickup Cfwdall
  softkey remote-in-use  Newcall
  softkey ringIn  Answer
  button-layout 1-4 line
  button-layout 5-99 speed-dial
  Lpcor type none
  paging-dn 0 [multicast]
  conference admin: yes
  conference add mode: all
  conference drop mode: local
  Pool 1 has this template configured
  Pool 2 has this template configured
  Pool 3 has this template configured

VOICE REGISTER DIALPLAN
=======================

VOICE REGISTER POOL
===================
 Pool Tag 1
Config:
  Mac address is AC44.F217.F7DC
  Type is 8831
  Number list 1 : DN 1
  Proxy Ip address is 0.0.0.0
  DTMF Relay is enabled, rtp-nte
  Call Waiting is enabled
  DnD is disabled
  Video is disabled
  Camera is disabled
  Night Service Bell is disabled
  Busy trigger per button value is 1
  keep-conference is enabled
  registration expires timer max is 3600 and min is 60
  template is 1
  kpml signal is enabled
  Lpcor Type is none

  Transport type is udp
  service-control mechanism is not supported
  Registration method: per line
  Privacy feature is not configured.
  Privacy button is disabled
  conference admin: yes
  conference add mode: all
  conference drop mode: local
  Reason for unregistered state:
         No registration request since last reboot/unregister

  paging-dn: config 0 [multicast]  effective 0 [multicast]

Dialpeers created:

Statistics:
  Active registrations  : 0

  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Auto-Register requests : 0
    Attempts to register
           after last unregister : 0
    Last register request time   :
    Last unregister request time :
    Register success time        :
    Unregister success time      :


 Pool Tag 2
Config:
  Mac address is AC44.F217.F725
  Type is 8831
  Number list 1 : DN 2
  Proxy Ip address is 0.0.0.0
  DTMF Relay is enabled, rtp-nte
  Call Waiting is enabled
  DnD is disabled
  Video is disabled
  Camera is disabled
  Night Service Bell is disabled
  Busy trigger per button value is 1
  keep-conference is enabled
  registration expires timer max is 3600 and min is 60
  template is 1
  kpml signal is enabled
  Lpcor Type is none

  Transport type is udp
  service-control mechanism is not supported
  Registration method: per line
  Privacy feature is not configured.
  Privacy button is disabled
  conference admin: yes
  conference add mode: all
  conference drop mode: local
  Reason for unregistered state:
         No registration request since last reboot/unregister

  paging-dn: config 0 [multicast]  effective 0 [multicast]

Dialpeers created:

Statistics:
  Active registrations  : 0

  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Auto-Register requests : 0
    Attempts to register
           after last unregister : 0
    Last register request time   :
    Last unregister request time :
    Register success time        :
    Unregister success time      :


 Pool Tag 3
Config:
  Mac address is AC44.F217.F7E5
  Type is 8831
  Number list 1 : DN 3
  Proxy Ip address is 0.0.0.0
  DTMF Relay is enabled, rtp-nte
  Call Waiting is enabled
  DnD is disabled
  Video is disabled
  Camera is disabled
  Night Service Bell is disabled
  Busy trigger per button value is 1
  keep-conference is enabled
  registration expires timer max is 3600 and min is 60
  template is 1
  kpml signal is enabled
  Lpcor Type is none

  Transport type is udp
  service-control mechanism is not supported
  Registration method: per line
  Privacy feature is not configured.
  Privacy button is disabled
  conference admin: yes
  conference add mode: all
  conference drop mode: local
  Reason for unregistered state:
         No registration request since last reboot/unregister

  paging-dn: config 0 [multicast]  effective 0 [multicast]

Dialpeers created:

Statistics:
  Active registrations  : 0

  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Auto-Register requests : 0
    Attempts to register
           after last unregister : 0
    Last register request time   :
    Last unregister request time :
    Register success time        :
    Unregister success time      :

Let me know if any more information is required.

Thank you.

1 Accepted Solution

Accepted Solutions

Hi,

- Make sure that your DHCP pool has option 150 pointing to CME

- Remove the following commands from 'voice register global'

authenticate presence
 authenticate register
 authenticate realm all

- apply 'create profile' command on 'voice register global'

View solution in original post

2 Replies 2

Hi,

- Make sure that your DHCP pool has option 150 pointing to CME

- Remove the following commands from 'voice register global'

authenticate presence
 authenticate register
 authenticate realm all

- apply 'create profile' command on 'voice register global'

Thank you for your support, I was very sorry.
DHCP Option 150 was fine.
I could successfully register after deleting 3 lines of Voice register global.
thank you so much.

Regards,