04-24-2024 04:14 AM - last edited on 04-24-2024 04:35 AM by rupeshah
Dear Sir
i am new to 8851 ip phone , just need help for speed dial kem
i do program speed dial entries into the device and when the phone is turned off the entries are lost
is there is any advice why list is forgotten from the phone ?
thanks
04-24-2024 05:44 AM
First, are you using CUCM or CUCM Express? Also, can you explain what you mean by "when the phone is turned off"?
And do I understand correctly that you are programming speed dials directly on the phone rather than through CUCM/CUCME administration?
Maren
04-24-2024 08:16 AM
04-24-2024 09:35 AM
The 8851 phones must connect to some kind of call-control system to work. Is the phone registered to CUCM? CUCM Express? Webex? A 3rd-party call control system like Asterisk?
Maren
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