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8861 - User interface different ?

Hello I'm new to the Cisco community. I'm looking to know why is my User interface significantly different from what we see in all the product sheets? See attached versus what I see. I've searched in the settings and aside from wallpaper I can't customize anything... Am I missing something?

 

Other question, I've connected an iPhone via bluetooth, is it normal that address book won't sync at all ?

 

Thanks in advance.

 

8851_8861_applications.jpgIMG_0751.jpg

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Frequent Contributor

Re: 8861 - User interface different ?

You have MPP firmware, the screen shots are from the default firmware which register on Cisco CUCM

That might be the difference

 

JH

13 REPLIES 13
Participant

Re: 8861 - User interface different ?

Re: 8861 - User interface different ?

If it's about upgrading firmware... there is no tFTP settings in phone...at all !

Highlighted
Participant

Re: 8861 - User interface different ?

Did you look through that thread..? Firmware was one of two ideas. 

Re: 8861 - User interface different ?

Yes I did, my issue is not the same, he’s talking about ringtones
Participant

Re: 8861 - User interface different ?

You're not able to edit ringtones.

Let's start with what's in that thread and we can go forward from there. 

Re: 8861 - User interface different ?

I’m talking about the whole user interface and settings that are not
the same, nothing to do with ringtones...
Frequent Contributor

Re: 8861 - User interface different ?

What is the firmware and on what system are you registered?

JH

Re: 8861 - User interface different ?

sip88xx.11-0-0MPP-7.loads
Frequent Contributor

Re: 8861 - User interface different ?

You have MPP firmware, the screen shots are from the default firmware which register on Cisco CUCM

That might be the difference

 

JH

Re: 8861 - User interface different ?

What's the difference ?

Frequent Contributor

Re: 8861 - User interface different ?

MPP firmware allows Cisco IP phones to register on non Cisco PBX (Communication Manager)

 

https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phones/multiplatform-firmware.html

 

Bye

 

Jan

 

Re: 8861 - User interface different ?

Is it possible to upgrade to SIP v 12 on a CP-8861-3PCC ?

Frequent Contributor

Re: 8861 - User interface different ?

The latest mpp firmware is 11.0(0.7)

The 12 version is the enterprise Cisco SIP firmware which you need to connect to Cisco CUCM

As far as I know when your phone has MPP firmware you can't switch to Cisco enterprise firmware

 

Jan

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