04-12-2018 10:35 AM - edited 03-17-2019 12:36 PM
Hello I'm new to the Cisco community. I'm looking to know why is my User interface significantly different from what we see in all the product sheets? See attached versus what I see. I've searched in the settings and aside from wallpaper I can't customize anything... Am I missing something?
Other question, I've connected an iPhone via bluetooth, is it normal that address book won't sync at all ?
Thanks in advance.
Solved! Go to Solution.
04-14-2018 10:15 AM
You have MPP firmware, the screen shots are from the default firmware which register on Cisco CUCM
That might be the difference
JH
04-13-2018 01:22 PM
04-13-2018 01:32 PM
If it's about upgrading firmware... there is no tFTP settings in phone...at all !
04-13-2018 02:00 PM
Did you look through that thread..? Firmware was one of two ideas.
04-13-2018 02:04 PM
04-13-2018 02:38 PM
You're not able to edit ringtones.
Let's start with what's in that thread and we can go forward from there.
04-13-2018 03:06 PM
04-14-2018 08:49 AM
What is the firmware and on what system are you registered?
JH
04-14-2018 10:01 AM
04-14-2018 10:15 AM
You have MPP firmware, the screen shots are from the default firmware which register on Cisco CUCM
That might be the difference
JH
04-14-2018 10:32 AM
What's the difference ?
04-14-2018 10:40 AM
MPP firmware allows Cisco IP phones to register on non Cisco PBX (Communication Manager)
https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phones/multiplatform-firmware.html
Bye
Jan
04-14-2018 10:50 AM
Is it possible to upgrade to SIP v 12 on a CP-8861-3PCC ?
04-14-2018 11:12 AM
The latest mpp firmware is 11.0(0.7)
The 12 version is the enterprise Cisco SIP firmware which you need to connect to Cisco CUCM
As far as I know when your phone has MPP firmware you can't switch to Cisco enterprise firmware
Jan
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