Hi there,
We're evaluating the new 9800 series phones on 3pcc (non cisco call control or server). One issue we've discovered with the MPP firmware is that "Programmable Softkey" (PSK) xml functions no longer seem to work on this series even though they worked on the 8800 series.
For example, I've logged into the phones admin web UI, navigated to Voice > Phone, set Programmable Softkey Enable to Yes, and then in PSK 1 field I added:
fnc=xml;url=https://ourxmlservicehere.com/path;vid=n;nme=SpecialFeature
and added psk1 to our Connected key list:
hold;endcall;conf;psk1;xfer;bxfer;confLx;xferLx;dnd;
However the phone seems to ignore this key in the Connected state and skips it.
Anyone know if the format for specifying fnc=xml PSKs has changed?
Thanks,
Jake