how to custom a recording notification tone

[frankchen83]

Hi,

our client needs to open the recording notification tone when their clients call the phone, but they need to customize this tone,  according to the law, they must use the legal lauguage to remind their clients.

so do you know how to custom this recording notification tone on CUCM？

Thanks.

[Nithin Eluvathingal]

What application you use for recording ? if its imagicle, there is an option to enable the recording announcement.

[frankchen83]

our client use NICE recording system to record. do you have any solution?

Thanks.

[PTS]

Replying to an old post to help others with similar requirement .

You can can checkout below 3rd party solution for this kind of requirements ( Play out Call Recording Warning / Announcements for both Inbound and outbound calls )
MARS Agent Greeting :
https://developer.cisco.com/ecosystem/cpp/solutions/181073/
https://www.youtube.com/watch?v=DBFV8m-IfjE
For more details you can write to info@parsec-tech.com