We have strange issues with our 9971s where the Privacy, DND and Intercom buttons get activated automatically. What helps sometimes is deleting and re-building the phone. Anyone else experiencing this and found a resolution?
No, didn't get a chance to review the traces but it happens during the day and the user was not in his office. We do use MOC/CUPS remote call control but I don't see how MOC would control Privacy or Intercom..
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...