9971 VoIP calls don't work

[Edson Vuma]

Hi,

I have two endpoints.

One of them here in Mozambique, another one on Brazil.

MOZAMBIQUE - - - - - - -   - - -   - - -    - - -  - - - BRAZIL

I have CISCO IP PHONES: 6921, 7962, 7942

They can sucessfully make a VoIP call, for that, on this call route:

- MOZAMBIQUE TO BRAZIL: The dialer must first dial the acronym 12 and after this the extension number

- BRAZIL TO MOZAMBIQUE: The dialer must first dial another acronym and after this the extension number

But, from the 9971 I just cant do this VoIP.

What I can do is make internal VoIP calls (no need to add at first the acronym)

Here are some parts of the configs, I dont know if they help.

!
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g711alaw
 codec preference 3 g729r8
 codec preference 4 g729br8
 codec preference 5 g723r63
! 
!
voice translation-rule 1
 rule 1 /^9\(....\)/ /\1/
!
voice translation-rule 3
 rule 1 /^124/ /4/
!
voice translation-rule 4
 rule 1 /^128/ /8/
!
voice translation-rule 6
 rule 1 /^12\(....\)/ /\1/
!
!
dspfarm profile 10 transcode
 codec g729abr8
 codec g729ar8
 codec g711alaw
 codec g711ulaw
 maximum sessions 9
 associate application SCCP
 shutdown
!
dspfarm profile 20 conference
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 maximum sessions 2
 associate application SCCP
 shutdown
!

Any help on this??

--
Regards
Edson Vuma       

[dsobrinho]

First of all the dspfarm is in shutdown.. Change this to no shut...

Included the MTP on DSPfarm and try again.

dspfarm profile 10 transcode
 codec g729abr8
 codec g729ar8
 codec g711alaw
 codec g711ulaw
 maximum sessions 9
 associate application SCCP
 shutdown
!
dspfarm profile 20 conference
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 maximum sessions 2
 associate application SCCP
 shutdown
!

Best regards,

Daniel

[Edson Vuma]

Hi, thanks for the reply.

How do I include the MTP?

Would you show me how would be the command?

--
Regards
Edson Vuma

[Mohammed Al-Assadi]

Hi

Could you please give us more details:

what you mean by can not do VoIP calls? is it ringing? No RTP?

How many phones form 9971 you have?

what are you using CUCM or CUCME?

What is the call flow?

[Edson Vuma]

1. The call drop before calling...

2. Here I have 2 9971 phones, I have tested here on my environment and they work, they even can make intarnal calls, but I cant make these calls to Brazil.

All SCCP phones, the call flow works, but for this one which uses SIP dont.

Im using CUCME 8.6

Thanks

--
Regards
Edson Vuma

[Mohammed Al-Assadi]

Did you add CUBE Configuration

Voice service voip

no ip address trusted authenticate

al h to h

al h to s

al s to h

al s to s

[Edson Vuma]

Yes I added.

!
voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip

--
Regards
Edson Vuma

[Mohammed Al-Assadi]

what about:

no ip address trusted authenticate

if you can attach

debug voip ccapi inout

[dsobrinho]

Hi 

Something like this:

 


!


sccp local   GigabitEthernet0/0.230


sccp ccm 10.10.10.2 identifier   2 priority 2 version 7.0 


sccp ccm 10.10.10.1 identifier   1 priority 1 version 7.0 


sccp


!


sccp ccm group 10


 description -------[ccm-group-10]
 bind interface GigabitEthernet0/0.230


 associate ccm 1 priority 1


 associate ccm 2 priority 2


 associate profile 1 register CONFERX02


 associate profile 2 register XCODECX02


 associate profile 3 register MTPX02


!


dspfarm profile 2   transcode  


 codec g729abr8


 codec g729ar8


 codec g711alaw


 codec g711ulaw


 codec g729br8


 codec g729r8


 maximum sessions 6


 associate application SCCP


!


dspfarm profile 1   conference  


 codec g729br8


 codec g729r8


 codec g729abr8


 codec g729ar8


 codec g711alaw


 codec g711ulaw


 maximum sessions 6


 associate application SCCP


!


dspfarm profile 3 mtp  


 codec g711ulaw


 maximum sessions hardware 30


 associate application SCCP


!



 

Best regards,

Daniel

[Edson Vuma]

Hi,

Considering that I already have this:

!
dspfarm profile 10 transcode
 codec g729abr8
 codec g729ar8
 codec g711alaw
 codec g711ulaw
 maximum sessions 9
 associate application SCCP
 shutdown
!
dspfarm profile 20 conference
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 maximum sessions 2
 associate application SCCP
 shutdown
!

What should be your final suggestion of the config

--
Regards
Edson Vuma