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99xx and 79xx phones unexpected restart

Fikri FIRAT
Level 5
Level 5

‎02-26-2013 03:59 AM - last edited on ‎03-25-2019 08:21 PM by Community Manager

Hi all,

Recently we have been facing issues with Cico IP phones, they frequently reset/restart without our control or any apply config. Does anyone else have the same issue? Any ideas for troubleshooting is appreciated.

Device logs are provided in the attachments,

Regards.

Labels:
15355277-log3.zip
15355039-fsck.fd1a.log.zip
15355395-Debug Display.txt.zip
15355362-fsck.fd0a.log.zip
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paolo bevilacqua
Hall of Fame
Hall of Fame

‎02-26-2013 04:16 AM

As often discussed and as you would have found with a search.

Reboots are caused by a short interruption in network connectivity. You may believe that your network is 100% stable, but as long phones are rebotting, for sure it is not.

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