Abbreviated Dial

[Faisal.Saoud]

Dear all,

My client would like to setup either 'Abbreviated Dial' or Global level speed-dial on their CME 10.0 for their Cisco SIP Phones (i.e. Cisco 7821).  Is this possible?

Would be great if someone can share some sample config on how to accomplish this.

Thanks

[Jaime Valencia]

There's a whole chapter dedicated to speed dials in the CME admin guide, have you reviewed it???

[Faisal.Saoud]

Dear Jaime,

Yes , I have , and the configuration is 
 

voice register pool  2
 busy-trigger-per-button 1
 id mac C472.95A9.985E
 type 7821
 number 1 dn 2
 dtmf-relay sip-notify
 username 2 password 1111
 codec g711ulaw
 no vad
 speed-dial 1 2244 label "IT 2"
 speed-dial 2 2345 label "M.Rabea"
 speed-dial 3 2010 label "Amr Ahmed"
 speed-dial 4 3004 label "Sherif Ahmed"
 speed-dial 5 3003 label "Essam"
!

and when i press button 1 or 2 ..... or 5 then speed dial button the call didn't pass 

Thanks 

[Nadeem Ahmed]

how you are dialing speed dial and do you get any error?

like you pressing 1 and dialing "Speeddial softkey"? do you get any error? Can you please send the SEPXXXXXXXX.xml for the phone .

Br,

Nadeem

[Nadeem Ahmed]

also when use speed dial at the same time please run the below debug

enable this debug and test the speed dial and send logs for review.

debug ccsip message .

Br,

Nadeem Ahmed