10-20-2015 06:07 AM - edited 03-17-2019 04:37 AM
Dear all,
My client would like to setup either 'Abbreviated Dial' or Global level speed-dial on their CME 10.0 for their Cisco SIP Phones (i.e. Cisco 7821). Is this possible?
Would be great if someone can share some sample config on how to accomplish this.
Thanks
10-20-2015 06:20 AM
There's a whole chapter dedicated to speed dials in the CME admin guide, have you reviewed it???
10-20-2015 06:46 AM
Dear Jaime,
Yes , I have , and the configuration is
voice register pool 2
busy-trigger-per-button 1
id mac C472.95A9.985E
type 7821
number 1 dn 2
dtmf-relay sip-notify
username 2 password 1111
codec g711ulaw
no vad
speed-dial 1 2244 label "IT 2"
speed-dial 2 2345 label "M.Rabea"
speed-dial 3 2010 label "Amr Ahmed"
speed-dial 4 3004 label "Sherif Ahmed"
speed-dial 5 3003 label "Essam"
!
and when i press button 1 or 2 ..... or 5 then speed dial button the call didn't pass
Thanks
10-20-2015 02:59 PM
how you are dialing speed dial and do you get any error?
like you pressing 1 and dialing "Speeddial softkey"? do you get any error? Can you please send the SEPXXXXXXXX.xml for the phone .
Br,
Nadeem
10-20-2015 04:20 PM
also when use speed dial at the same time please run the below debug
enable this debug and test the speed dial and send logs for review.
debug ccsip message .
Br,
Nadeem Ahmed
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