Abbreviated dialing over MPLS

[victoriabardy]

We have a centralized Call Manager 5.1 that hosts three remote sites. Because we have overlap in the digits between the sites we have a code in placet for interoffice dialing over our dedicated MPLS circuits. We are being asked by management to force our end users calls that take place between offices to go over the MPLS when they do not dial the office code. For instance, an end user goes to dial the Toronto office from Montreal but they dial the whole number. Is there a way for us to have our call manager see the first eight digits, 41650439, strip those digits and append the *13 office code with the last four digits.

Is this do-able?

Anyone have any experience with this?

[Jaime Valencia]

yes, configure a translation pattern.

configure a mask of Xs for called number, the X stands for a digit from right to left use as many as needed

then configure a prefix

called number XXXX

prefix *13

then have a route pattern to catch that or whatever you want to reach that number

HTH

java

if this helps, please rate

[victoriabardy]

Thank you for your email.